MSP / MSSP offer

All your clients.
One single platform.

Deploy a probe at each client site, keep one console on your side. Monitoring, remote access, audit and AI: everything works through the probe, without VPN, with strict isolation between your clients.

Multi-tenant view

Client Alpha — Industry

124 devices · 3 sites

2 critical
Client Bravo — Healthcare

48 devices · 1 site

5 warnings
Client Charlie — Retail

210 devices · 12 sites

OK

1 console

All your clients and all their sites in a single interface

0 VPN

The probe initiates an outbound connection — nothing to open at the client site

Total isolation

Each client is a watertight tenant: rights, data, rules

Real time

Alerts from all clients, consolidated by severity

The problem

Managing N clients should not require N tools

For a service provider, each client brings its own tools, accesses and procedures. Time is lost switching contexts, and no tool gives the big picture.

  • One tool per client

    A monitoring instance here, a VPN there, a spreadsheet for the rest: nothing consolidates.

  • VPNs and open ports everywhere

    Each client site requires its own inbound access: heavy to deploy, risky to maintain.

  • No big picture

    Impossible to simply answer "which clients have critical alerts right now?"

  • Degraded reaction time

    Connecting to the right tool, the right VPN, with the right account… before even starting to diagnose.

How much time do your technicians spend switching tools instead of solving incidents?

Pillar 1

Remote probes, without VPN or open ports

A lightweight probe is installed at each client site and connects via outbound WebSocket to your platform. The probe initiates the connection: no inbound flow, no port to open, no VPN to maintain at the client site.

  • Outbound connection only

    The probe establishes an encrypted WebSocket channel to the platform — the client's firewall stays closed to inbound traffic.

  • Unique key authentication

    Each probe has its own individually revocable key, and its exchanges are encrypted.

  • Heartbeat & outage detection

    Online status continuously checked: a probe silent for more than 60 seconds is marked offline and its running tasks are cleanly cancelled.

  • Multi-site and evolving capabilities

    One probe can serve several sites, and announces its capabilities at each heartbeat: new features arrive without reinstalling.

Deployment in 3 steps

1

Install the probe

On a machine at the client site — lightweight installation.

2

It connects to your platform

Encrypted outbound connection, authenticated by its unique key.

3

The site is covered

Collection, monitoring and remote access flow through the probe.

What the probe relays

Collection

SNMP · SSH · Ping

SSH / Telnet

Browser-based terminal

RDP

Recorded remote desktop

Web

Non-routed admin interfaces

Pillar 2

Everything flows through the probe

The probe is not just a collector: it relays all your operations on the client site, from monitoring to remote maintenance.

  • Full remote collection

    Inventory, SNMP, SSH, Ping: the site devices are collected as if they were local.

  • Remote maintenance without VPN

    Bastion SSH, RDP and Web sessions are relayed by the probe — recorded and audited like direct sessions.

  • Tasks tracked end to end

    Every task sent to the probe is traced: progress, logs, timeout, clean cancellation on disconnection.

  • Collection mode per site

    Local, probe or automatic — and never a silent fallback: if a site's probe is unavailable, the platform reports it instead of collecting another way.

Pillar 3

A consolidated view of all your clients

The multi-tenant dashboard aggregates the state of all your client companies: devices, alerts by severity, open audit recommendations. You see at a glance where to act first.

  • Aggregated dashboard

    Devices, critical/warning alerts and open recommendations, counted per client.

  • Drill-down per company

    From the global view to the detail of one client, its sites and devices, in two clicks.

  • Actions from the central view

    Acknowledge or resolve alerts from any client without switching context.

  • Audit is consolidated too

    Network audit recommendations from all clients surface in the same view, prioritized.

Consolidated monitoring

12

client companies

1,847

monitored devices

3

critical alerts

27

open recommendations

What is isolated per tenant
Users
Scopes, roles, 2FA
Rules
Audit, alerts, profiles
AI
Tools & knowledge
Licences
Quotas per client
Pillar 4

Each client is a watertight tenant

Isolation is not a display option: each company has its own users, rules and data. A technician only sees the clients in their scope, and nothing leaks between tenants.

  • Rights per client

    Scopes, roles and 2FA requirements are defined per company — a technician can be limited to one client, or even one site.

  • Rules adjusted per client

    Audit rules, alert thresholds and monitoring profiles are configured company by company.

  • AI and knowledge compartmentalized

    Enabled AI tools and the knowledge base (procedures, standards) are specific to each company.

  • Quota-based licences, split per client

    A single deployment serves several clients: quotas (devices, remote accesses, log collectors) are tracked client by client.

Concrete use cases

How service providers use Intelligent Networks daily

MSP — multi-client managed services

Monitor the networks of dozens of clients from a single console. One probe per client, consolidated alerts, and built-in remote maintenance to intervene without VPN.

MSSP — security monitoring

Continuous configuration audit, detection of insecure protocols and topology risks at each client, with per-company reports to demonstrate your value.

IT services & integrators

Deploy a probe for the duration of a project: inventory and topology of the client site within hours, without touching their firewall, then remove it when the assignment ends.

One-off audit

For a flash diagnostic or pre-sales: a temporary probe is enough to map the network, audit configurations and produce a report.

Do you manage the network of several clients?

Let's talk about your business: we will show you the platform with a real multi-client scenario.