Privacy Policy

At Athena Computing, publisher of the Intelligent Networks solution, we take the protection of your personal data very seriously. This policy explains how we collect, use and protect your information.

Data controller

The data controller is:

Athena Computing
SASU with share capital of EUR 1,000.00
SIREN: 950 980 656
Headquarters: La Roche-sur-Yon, Pays de la Loire, France
DPO Email: dpo@athena-computing.fr

Data collected

We collect the following information:

Identification information

Name, first name, professional email, phone

Professional information

Company, position, business address

Connection data

Identifier, password (encrypted), connection logs

Technical data

IP address, browser type, technical cookies

Processing purposes

Your data is used to:

  • Manage your account and access to Intelligent Networks
  • Administer your licences and subscriptions
  • Provide technical support and process your tickets
  • Inform you of service updates and new features
  • Meet our legal and accounting obligations

Legal basis for processing

Contract performance

Licence management and service access

Consent

Marketing communications (if you have consented)

Legal obligation

Accounting and tax record keeping

Legitimate interest

Service improvement and security

Data retention

Data type Retention period
Account data Duration of contract + 1 year
Accounting data 10 years (legal obligation)
Marketing data 3 years after end of relationship
Support tickets 3 years

After these periods, your data is deleted or anonymized.

Your rights (GDPR)

In accordance with the GDPR, you have the following rights:

Right of access

Obtain a copy of your personal data

Right to rectification

Request correction of inaccurate data

Right to erasure

Request the deletion of your data

Right to restriction

Request restriction of processing

Right to portability

Receive your data in a structured format

Right to object

Object to the processing of your data

Data security

We implement the following measures:

Sensitive data encryption
Strong authentication
Access logging
Regular backups
Secure hosting in France
Restricted and controlled access

Cookies

Our site uses the following types of cookies:

Session and authentication cookies necessary for the site to function. They do not collect personal data and do not allow you to be identified.

Remember your preferences (language, display settings) to improve your experience.

Anonymized traffic statistics to improve our services. These cookies do not allow you to be personally identified.

You can configure your browser to refuse cookies, but this may affect some features of the site.

Contact

For any questions regarding this privacy policy or to exercise your rights:

Data Protection Officer (DPO) dpo@athena-computing.fr
General contact contact@athena-computing.fr
Last updated:

A question about your data?

Our DPO is here to answer any request.